In the spring of 2019, the Yes We Can Healthcare Group had an extensive employee satisfaction survey carried out by research agency DUO Market Research. We find it extremely important to know what the people committed 200% to our fellows and their families think of Yes We Can Youth Clinics as an employer. The results are in, and we are happy to share them on this page.
First, we are incredibly grateful for the high response rate: no less than 79% of our people have completed the survey. In addition, we are pleased with the perfect scores that emerged from the survey. We score an 8.5 for general satisfaction. This is a fantastic grade, well above the average for the "Care and Welfare" sector in the Netherlands. The percentage of employees who are optimistic about the atmosphere at Yes We Can and the content of the work is unprecedented: 93% and 91%, respectively. But we are most proud of the figure in which the Yes We Canners show the extent to which they indicate that the clients at Yes We Can Clinics are pivotal within our organisation. On this point, we score no less than 8.7, while the average within our sector is 7.3. We find it incredible to see how everyone who works at Yes We Can Clinics works daily to give a positive twist to the lives of all those young people and their families at their wits' end. If everything else fails, they will find a place with us where they can be heard and helped.
We are not the only ones who are impressed by the results of the research. Vincent van Grinsven, director of DUO Market Research:
"Over the past twenty years, our agency has conducted surveys among employees on their satisfaction and involvement for many organisations. Rarely do we see that employees are so enthusiastic about their employer. And what is particularly striking is everyone's 100% focus on the importance of the fellows. Impressive!"
In the infographic below you can find all the results of the employee satisfaction survey.
Of course, we do not close our eyes to results that are not so good. We are proud that we received high scores in many areas, but we think it is even more important to know which areas we need to improve. For example, our employees indicate that they are not satisfied with the high workload, the opportunities for personal development, the communication within our company and the visibility of the employee participation council. We immediately picked up on this feedback, which remains an ongoing point of attention. We will do everything we can to ensure that, in the future, we are even better equipped to make a difference in the lives of our fellows and their families. Yes We Can!
